JMS News July
2008
Q. My current copier doesn’t have fax, print or
scan ability can I add any of these options?
A. There are a number of factors involved in adding
options to an existing copier. One consideration is if the copier ever had the ability to add the
options. No analog copiers can accommodate fax, print or scan. Most digitals
that we sell can have any of these options added. However, as new models are
released, manufacturers may quit supporting older software platforms, so adding
options that require adding drivers, require compatibility with your computer
software. Another consideration is the age of your copier, as the machine ages,
accessories are less available.
Q. I have a service contract on my current copier
and am thinking of upgrading, how will that affect my coverage?
A. Provided you upgrade with JMS Business Machines,
we will transfer the time and copies remaining on the contract from your old
machine to your new one. In addition, when the contract is due for renewal,
sometimes we can reduce your cost per copy charge so you can actually save
money by investing in new equipment.
Q. I am interested in upgrading my equipment but I
still owe on my current lease, can I upgrade?
A. Upgrading is certainly a possibility even if
your current equipment is under lease. However, each case would have to be
examined by a JMS Sales Representative to ensure that it’s in your best
interest to upgrade at that time.
Q. Why should I replace my existing equipment when
it works fine?
A. Deciding to upgrade when everything is working
can sometimes be the wisest choice. Rather than being in a situation where you
must buy, you have the opportunity to discuss your options with one of our
sales representatives and make your choice based on what’s best for you and
your company, not simply most expedient.
Beware of toner
pirates. Toner pirates are people who charge an exhorbitant price for toner.
Often, someone will call, identify himself as from JMS and tell you that the
cost of your toner is going to increase and that you should place an order now.
Unfortunately, the price will be three or four times greater than it is from
authorized sources. If you are positive that you have been the victim of
a toner pirate, either refuse the toner once it arrives or return it. Please
note that JMS does not solicit toner orders via telephone. Also, if
you have a Complete Contract, toner is included.
If your copier is jamming on humid or
rainy days, try a fresh ream of paper.
724-947-2679 (Outside of the
1-800-456-7269 (Inside of the
724-947-5234 (Fax Number)
jms@jmsbmw.com
(Email)